Privacy Policy for Agencies and SuperAgencies
Available at: https://getmyagencies.com/legal/privacy-policy-for-agencies-and-superagencies
Effective Date: 2025-08-30
Operator: SIGNAL GROUP LIMITED (Company No. 1396666, NZBN: 9429035771678)
Jurisdiction: This Privacy Policy is governed by the laws of New Zealand.
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1. Information We Collect
We collect the following categories of information:
• Account Information: Name, email address, login credentials, and profile details you provide when registering.
• Usage Data: Interactions with our platform, including dashboards, agents, and services.
• Payment & Payout Data: Information processed by third-party providers (e.g., Stripe, Wise, Coinbase) to enable purchases or disbursements.
• Communications: Support requests, feature submissions, or other correspondence with us.
• Device & Technical Data: IP address, browser type, operating system, and device identifiers.
• AI Interaction Data: Prompts, responses, and metadata from use of AI agents. This data may be reviewed or logged to improve services, ensure compliance, and detect misuse.
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2. How We Use Your Information
We use collected information to:
• Provide, maintain, and improve our services.
• Process payments, payouts, and revenue share allocations.
• Personalize experiences, including dashboards and recommendations.
• Communicate about updates, policy changes, or promotional opportunities (where permitted).
• Monitor, audit, and enhance AI agent performance.
• Detect, prevent, and respond to fraud, abuse, or legal issues.
• Comply with our Terms of Service and regulatory obligations.
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3. Sharing of Information
We do not sell personal information. We may share information with:
• Service Providers: Payment processors, hosting providers, and AI infrastructure partners (e.g., Supabase, OpenAI).
• Affiliates: Within SIGNAL GROUP LIMITED’s group of companies, if applicable.
• Compliance & Legal: Where required to satisfy applicable law or defend our rights.
• Business Transfers: In connection with a merger, acquisition, or sale of company assets.
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4. Data Retention
We retain personal and transactional data as long as reasonably necessary for:
• Operating the platform and fulfilling obligations under the Terms of Service.
• Meeting legal, regulatory, and compliance requirements.
• Resolving disputes and enforcing agreements.
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5. Security
We take reasonable technical and organizational measures to protect information from loss, misuse, or unauthorized access. However, no method of storage or transmission over the internet is completely secure.
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6. Your Rights
Depending on your jurisdiction, you may have the right to:
• Access, correct, or delete personal data.
• Restrict or object to processing.
• Request portability of your data.
• Withdraw consent (where processing is based on consent).
Requests can be submitted using the contact details below.
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7. International Data Transfers
Information may be transferred and processed outside New Zealand, including in countries that may not provide the same level of data protection. We take steps to ensure appropriate safeguards are in place.
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8. GDPR & UK GDPR
If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data in compliance with the General Data Protection Regulation (GDPR) and UK GDPR.
• Legal Basis: We process data on the basis of contract (to deliver services and payouts), consent (marketing communications or optional features), legitimate interest (improving services, preventing fraud), and legal obligation (KYC/AML, taxation).
• Your Rights: In addition to the rights in Section 6, you have the right to object to processing, request restriction, and lodge a complaint with your local supervisory authority.
• International Transfers: Where data is transferred outside the EEA or UK, we rely on adequacy decisions, Standard Contractual Clauses (SCCs), or other lawful transfer mechanisms.
• Contact for GDPR Matters: legal@getmyagencies.com
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9. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect data from children.
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10. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted here with a revised effective date.
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11. Relationship to Terms of Service
This Privacy Policy should be read together with our Terms of Service for Agencies and SuperAgencies. In the event of conflict, the Terms of Service prevail.
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12. Contact Us
SIGNAL GROUP LIMITED
Company No. 1396666
NZBN: 9429035771678
Email: legal@getmyagencies.com
Address: 188 Quay Street, Auckland, New Zealand